Ghost images

Step 1

1. Load the tray with the correct paper type and weight.



2. Print the document.

Do ghost images appear on prints?

Go to step 2.

The problem is solved.

Step 2

1. Depending on your operating system, specify the paper type from the Printing Preferences or Print dialog.

   Notes:

   • Make sure that the setting matches the paper loaded in the tray.
   • You can also change the setting on the printer control panel. From the home screen, touch Settings > Paper > Tray Configuration > Paper Size/Type.


2. Print the document.

Do ghost images appear on prints?

Go to step 3.

The problem is solved.

Step 3

1. Perform Color Adjust.

   From the home screen, touch Settings > Print > Quality > Advanced Imaging > Color Adjust.



2. Print the document.

Do ghost images appear on prints?

Contact customer support.

The problem is solved.