Dark print

Step 1

1. From the Quality menu on the control panel, select Color Adjust.



2. Resend the print job.

Is the print still too dark?

Go to step 2.

The problem is solved.

Step 2

1. Depending on your operating system, reduce the toner darkness from the Printing Preferences or Print dialog.

   Note:  You can also change the settings on the printer control panel.



2. Resend the print job.

Is the print still too dark?

Go to step 3.

The problem is solved.

Step 3

1. Depending on your operating system, specify the paper type, texture, and weight from the Printing Preferences or Print dialog.

   Notes:

   • Make sure that the settings match the paper loaded in the tray.
   • You can also change the settings on the printer control panel.


2. Resend the print job.

Is the print still too dark?

Go to step 4.

The problem is solved.

Step 4

Make sure that the paper has no texture or rough finishes.

Are you printing on textured or rough paper?

Change the texture settings to match the paper you are printing on.

Go to step 5.

Step 5

1. Load paper from a fresh package.

   Note:  Paper absorbs moisture due to high humidity. Store paper in its original wrapper until you are ready to use it.



2. Resend the print job.

Is the print still too dark?

Go to step 6.

The problem is solved.

Step 6

Replace the imaging unit or imaging kit, and then resend the print job.

Is the print still too dark?

Contact customer support.

The problem is solved.