Skip to Content Information Center
Lexmark CX725

Lexmark CX725

Solid color or black images

Note:  Before solving the problem, print the Print Quality Test Pages. From the control panel, touch Settings > Troubleshooting > Print Quality Test Pages.


Step 1

  1. Remove the imaging kit, and then remove the imaging unit.

    Warning—Potential Damage:  Do not expose the imaging kit and imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems.

    Warning—Potential Damage:  Do not touch the photoconductor drum under the imaging kit. Doing so may affect the quality of future print jobs.

  2. Insert the imaging unit, and then insert the imaging kit.

  3. Print the document.

Is the printer printing solid color or black images?

Contact customer support.

The problem is solved.

Was this article helpful?