Text or images cut off

Step 1

1. Move the paper guides in the tray to the correct position for the paper loaded.



2. Print the document.

Is the page or image clipped?

Go to step 2.

The problem is solved.

Step 2

1. Depending on your operating system, specify the paper size from the Printing Preferences or Print dialog.

   Notes:

   • Make sure that the setting matches the paper loaded in the tray.
   • You can also change the setting on the printer control panel. From the home screen, touch Settings > Paper > Tray Configuration > Paper Size/Type.


2. Print the document.

Is the page or image clipped?

Go to step 3.

The problem is solved.

Step 3

1. Remove the imaging kit, and then remove the imaging unit.

   Warning—Potential Damage:  Do not expose the imaging kit and imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems.

   Warning—Potential Damage:  Do not touch the photoconductor drum under the imaging kit. Doing so may affect the quality of future print jobs.



2. Insert the imaging unit, and then insert the imaging kit.



3. Print the document.

Is the page or image clipped?

Contact customer support.

The problem is solved.