Load the original document properly into the ADF tray or on the scanner glass.
Can you send faxes?
The problem is solved.
Go to step 2.
Set up the shortcut number properly.
Contact customer support.
Are your fax messages not going through? Make sure that your printer is connected to a working analog telephone service.
Connect your printer directly to an active telephone wall jack or share a line with an answering machine or voice mail service.