Remove all original documents from the ADF tray.
Note: The message is cleared when the pages are removed from the ADF tray.
Open the ADF cover.
Firmly grasp the jammed paper on each side, and then gently pull it out.
Note: Make sure all paper fragments are removed.
Close the ADF cover.
Open the scanner cover.
If the jam is in the bottom ADF door or ADF exit bin, then open the bottom ADF door, and then firmly grasp the jammed paper on each side.
Note: Make sure all paper fragments are removed.
Close the bottom ADF door.
Straighten the edges of the original documents, then load the documents into the ADF, and then adjust the paper guide.
From the printer control panel, touch Done to clear the message and continue printing.