Step 1  Remove, and then reinstall the imaging unit or imaging kit. Warning—Potential Damage: Do not expose the imaging unit or imaging kit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems. Warning—Potential Damage: To avoid damage, do not touch the underside of the imaging unit or imaging kit. Resend the print job.
Is the printer still printing solid color or black images? | Contact customer support. | The problem is solved. |