Pull out the tray.
Check if the paper is loaded correctly.
Insert the tray.
Print the document.
Do paper jams still occur frequently?
Go to step 2.
The problem is solved.
From the Paper menu on the control panel, check if the printer is detecting the correct paper size.
Resend the print job.
Go to step 3.
Load paper from a fresh package.
Contact customer support.
Find out how to prevent paper from getting stuck in the printer.
Remove the jammed paper from the fuser or duplex unit to continue printing.