Ghost images

Step 1

1. Load the tray with the correct paper type and weight.



2. Resend the print job.

Do ghost images still appear on prints?

Go to step 2.

The problem is solved.

Step 2

1. Depending on your operating system, specify the paper type and weight from the Printing Preferences or Print dialog.

   Notes:

   • Make sure that the settings match the paper loaded in the tray.
   • You can also change the settings on the printer control panel.


2. Resend the print job.

Do ghost images still appear on prints?

Go to step 3.

The problem is solved.

Step 3

1. From the Quality menu on the control panel, select Color Adjust.



2. Resend the print job.

Do ghost images still appear on prints?

Contact customer support.

The problem is solved.