From the home screen, touch Settings > Device > Maintenance > Out of Service Erase.
Select the Sanitize all information on hard disk check box, and then touch ERASE.
Follow the instructions on the display.
Note: This process can take from several minutes to more than an hour, making the printer unavailable for other tasks.
Add a hard disk to increase the printer memory capacity and job storage capability.
Remove stored information to free up printer memory and avoid printing errors.