Slow printing

Step 1

Make sure that the printer cable is securely connected to the printer and to the computer, print server, option, or other network device.

Is the printer printing slow?

Go to step 2.

The problem is solved.

Step 2

1. Make sure that the printer is not in Quiet Mode.

   From the home screen, touch Settings > Device > Maintenance > Configuration Menu > Device Operations > Quiet Mode.



2. Print the document.

Is the printer printing slow?

Go to step 3.

The problem is solved.

Step 3

1. Depending on your operating system, specify the print resolution from the Printing Preferences or Print dialog.



2. Set the resolution to 2400 Image Q.



3. Print the document.

Is the printer printing slow?

Go to step 4.

The problem is solved.

Step 4

1. Depending on your operating system, specify the paper type from the Printing Preferences or Print dialog.

   Notes:

   • Make sure that the setting matches the paper loaded.
   • You can also change the setting on the printer control panel. From the home screen, touch Settings > Paper > Tray Configuration > Paper Size/Type.
   • Heavier paper prints more slowly.
   • Paper narrower than letter, A4, and legal may print more slowly.


2. Print the document.

Is the printer printing slow?

Go to step 5.

The problem is solved.

Step 5

1. Make sure that the printer settings for texture and weight match the paper being loaded.

   From the home screen, touch Settings > Paper > Media Configuration > Media Types.

   Note:  Rough paper texture and heavy paper weight may print more slowly.



2. Print the document.

Is the printer printing slow?

Go to step 6.

The problem is solved.

Step 6

Remove held jobs.

Is the printer printing slow?

Go to step 7.

The problem is solved.

Step 7

1. Make sure that the printer is not overheating.

   Notes:

   • Allow the printer to cool down after a long print job.
   • Observe the recommended ambient temperature for the printer. For more information, see Selecting a location for the printer.


2. Print the document.

Is the printer printing slow?

Contact customer support.

The problem is solved.