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Lexmark CX920

Jagged or uneven characters

Note:  Before solving the problem, print the print quality test pages. From the control panel, navigate to Settings > Troubleshooting > Print Quality Test Pages.

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Step 1

  1. Check if the printer supports the fonts that are installed on your computer.

    1. From the control panel, navigate to:

      Settings > Reports > Print > Print Fonts

    2. Select PCL Fonts or PS Fonts.

  2. If the font is not supported, then install a supported font. For more information, contact your administrator.

  3. Print the document.

Do prints still contain jagged or uneven characters?

Contact customer support.

The problem is solved.

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