Step 1  Perform Color Adjust. From the control panel, navigate to: Settings > Print > Quality > Advanced Imaging > Color Adjust Print the document.
Is the print light? | Go to step 2. | The problem is solved. |
Step 2 Depending on your operating system, increase toner darkness from the Printing Preferences or Print dialog. Note: You can also change the setting on the printer control panel. Navigate to: Settings > Print > Quality > Toner Darkness Print the document.
Is the print light? | Go to step 3. | The problem is solved. |
Step 3 Turn off Color Saver. From the control panel, navigate to: Settings > Print > Quality > Color Saver Print the document.
Is the print light? | Go to step 4. | The problem is solved. |
Step 4 Depending on your operating system, specify the paper type from the Printing Preferences or Print dialog. Notes: - Make sure that the setting matches the paper loaded.
- You can also change the setting on the printer control panel. Navigate to:
Settings > Paper > Tray Configuration > Paper Size/Type Print the document.
Is the print light? | Go to step 5. | The problem is solved. |
Step 5 Check if paper has texture or rough finishes. Are you printing on textured or rough paper? | Go to step 6. | Go to step 7. |
Step 6 Replace textured or rough paper with plain paper. Print the document.
Is the print light? | Go to step 7. | The problem is solved. |
Step 7 Load paper from a fresh package. Note: Paper absorbs moisture due to high humidity. Store paper in its original wrapper until you are ready to use it. Print the document.
Is the print light? | Go to step 8. | The problem is solved. |
Step 8 Remove, and then insert the imaging kit. Warning—Potential Damage: Do not expose the imaging kit to direct light. Extended exposure to light may cause print quality problems. Warning—Potential Damage: Do not touch the photoconductor drum under the imaging kit. Doing so may affect the quality of future print jobs. Print the document.
Is the print light? | Contact customer support. | The problem is solved. |