Remove paper from the multipurpose feeder.
Remove the jammed paper.
Note: Make sure that all paper fragments are removed.
Open door C to remove any paper fragments.
Close the door.
Flex, fan, and align the paper edges before loading.
Remove the jammed paper in the automatic document feeder to continue scanning.
Fixing paper jams can be time-consuming. Learning about where paper jams usually happen allows you to solve the problem quickly.