Lexmark CX920
Step 1
From the control panel, navigate to:
Settings > Device > Notifications > Jam Content Recovery
In the Jam Recovery menu, select On or Auto.
Print the document.
Are the jammed pages reprinted?
The problem is solved.
Contact customer support.
Printers are not communicating with the Cloud Fleet Management
Enabling the collate setting allows your printer to assemble the pages of a document in proper order.