Scanning takes too long or freezes the computer

Step 1

Close all applications that are interfering with the scan.

Does scanning take too long or freeze the computer?

Go to step 2.

The problem is solved.

Step 2

Select a lower scan resolution.



1. From the control panel, navigate to:

    > Scan To >  > Scan Settings > 



2. Adjust the resolution.

Does scanning take too long or freeze the computer?

Contact customer support.

The problem is solved.