Poor fax print quality

Step 1

Enhance the print quality.



1. Open a web browser, and then type the printer IP address in the address field.

   Notes:

   • View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
   • If you are using a proxy server, then temporarily disable it to load the web page correctly.


2. Click Settings > Print > Quality.



3. Adjust the settings.



4. Apply the changes.

Is the fax print quality satisfactory?

The problem is solved.

Go to step 2.

Step 2

Decrease the incoming fax transmission speed.



1. Open a web browser, and then type the printer IP address in the address field.

   Notes:

   • View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
   • If you are using a proxy server, then temporarily disable it to load the web page correctly.


2. Click Settings > Fax > Analog Fax Setup >  Fax Receive Settings > Admin Controls.



3. Select a Max Speed setting.



4. Apply the changes.

Is the fax print quality satisfactory?

The problem is solved.

Go to step 3.

Step 3

Replace the toner cartridge.

For more information, see the instruction sheet that came with the supply.

Is the fax print quality satisfactory?

The problem is solved.

Contact customer support.