Make sure that the document or photo is loaded facedown on the upper left corner of the scanner glass.
Copy the document or photo.
Is the document or photo copied correctly?
The problem is solved.
Go to step 2.
Match the paper size setting and the paper loaded in the tray.
Contact customer support.
Learn how to make copies of your documents easily from the control panel of your printer.
Enable the collate setting to keep every page of your printouts in order.