Open the staple access door.
Remove the staple cartridge holder.
Lift the staple guard, and then remove the loose staples.
Close the staple guard.
Insert the staple cartridge holder.
Close the staple access door.
Fixing paper jams can be time‑consuming. Learning about where paper jams usually occur allows you to solve the problem quickly.
Remove paper that is stuck in the duplex unit to continue printing.