Paper jam in the finisher bin
Remove paper from the finisher bin.
Remove the jammed paper.
Note: Make sure that all paper fragments are removed.
Paper jam in the finisher rear door
Open the finisher rear door.
Open the finisher narrow door, and then remove any paper fragments.
Close the doors.
Fixing paper jams can be time‑consuming. Learning about where paper jams usually occur allows you to solve the problem quickly.
Remove paper that is stuck in the duplex unit to continue printing.