Use the Account Management web portal to create organizations, and to organize and manage the users and the features that they are permitted to access. The web portal also lets you register and manage badges, passwords, and PINs for nonfederated organizations. For an organization that is federated to a separate identity provider, the web portal lets you configure an authentication provider.
Using the Account Management web portal, you can create and manage the following:
- Organization—Represents the overall account for a specific customer. Some features of the Lexmark Cloud Services website can be managed at the organizational level. Only a partner administrator can create an organization. An organization administrator must be assigned to manage the organization and its users.
- Group—A collection of users that can be managed with a common set of roles or permissions.
- Child Organization Access Group—A group that can be used to manage an organization that has multiple child organizations. Members of this group have access to all child organizations based on the roles assigned to the group.
- User—An individual who has access to the Lexmark Cloud Services website. Permissions differ among roles, such as between an ordinary user and an organization administrator with full administrative privileges. Each user is a member of a specific organization. A user can also be a member of one or more groups.
Access to the features of the website is managed through the assignment of roles or permissions. Roles can be assigned at the organization, group, or individual user level. The organization administrator is responsible for determining which roles to assign and at what level. For more information on the roles, see Understanding roles.
Understanding Lexmark Cloud Services users
- Partner administrators—They are responsible for setting up the customer environment. Partner administrators can create organizations that represent specific customers.
Partner administrators can do the following:
- Create customer organizations.
- Delete customer organizations.
- Generate reports.
- Organization administrators—They are responsible for managing printers and user access to Lexmark Cloud Services. Most employees with this role have technical knowledge, such as system administrators or IT professionals.
Organization administrators can do the following:
- Manage the organization and its users.
- Manage user roles within the organization.
- Manage the printers within the organization.
- Configure authentication providers.
- Set the organization password requirements.
- Configure the printer login.
- Manage configurations.
- Generate reports.
- Users—They can access Lexmark Cloud Services and use the Print Management and Analytics web portal features. These users do not have administrative privileges.