Understanding roles

Roles are used to establish administrative permissions, and to manage access to specific features of the website. Roles can be assigned at the organization, group, or user level.

Note:  The following roles are applicable only if the organization is entitled to the particular solutions. For example, if an organization is entitled to a Scan Management solution, then the Scan Management Administrator or Scan Management User role is applicable.

• Help Desk—View users, badges, groups, applications, and organization information.
• Organization Administrator—Manage the organization and its users.
• Partner Administrator—Manage customer organizations and their users.

Note:  This role is a special role for Lexmark resellers that create child organizations. Partner administrators can manage the child organizations that they have created under their parent organization. You can assign this role only to members of the Child Organization Access Group.

• User—View and manage your own account information. This role is the default role.
• User Administrator—Manage users in the organization.

Note:  The User Administrator can view and create users, groups, and badges, but can view only organization information.

• File Service Administrator
• Access the file management system when paired with the Fleet Management Administrator role.
• Enroll printers in Cloud Fleet Management.

Note:  This role is required in order to download the printer log files that are requested from the Fleet Management web portal.

• Fleet Management Administrator
• Discover printers in a network.
• Enroll printers in Cloud Fleet Management.
• Manage and deploy configurations to printers.
• Fleet Management Reporting Analyst—Access only the Fleet Management reporting data.

Note:  This role does not let you enroll printers in their organization

Note:  Accounts enrolling printers of child organizations in Cloud Fleet Management must be added as member of a Child Organization Access Group. They must also be assigned the Partner Administrator, Fleet Management Administrator, and File Service Administrator roles.

• Print Release Management Administrator
• Manage the organizational settings of Cloud Print Management.
• Manage the print queue of other users.
• Assign delegates.
• Set quotas for individuals and user groups.
• Modify document retention settings and other organizational print settings.
• Generate and download the default and custom Lexmark Print Management Client and Universal Print Driver packages.
• Print Release Management Reporting Analyst
• Access only the Cloud Print Management reporting data.
• Generate organizational Cloud Print Management reports but cannot release or submit print jobs.
• Print Release Management User—Submit, view, and manage your own print jobs. This role is the basic user role for Cloud Print Management.

Note:  The Print Release Management User must be assigned to any user that requires access to Print Release basic features. Users can manage their own print queue and delegate their own print jobs to other users. If the organizational settings allow, then users can also download the default print driver packages.

• Print Management Guest User—Unregistered users who can submit print jobs through email only.

• Hybrid Print Management Administrator
• Manage the organizational settings of Hybrid Print Management.
• Manage the print queue of other users.
• Set quotas for individuals and user groups.
• Modify document retention settings and other organizational print settings.
• Generate and download the default and custom Lexmark Print Management Client and Universal Print Driver packages.
• Hybrid Print Management User—View and manage your own print jobs. This role is the basic user role for Hybrid Print Management.

• Direct Print Management Administrator
• Manage configuration and access for direct print users.
• Channel partners who manage printers in the customer organizations must be members of a Child Organization Access Group. The group must have the Direct Print Management Administrator role assigned to it.
• Direct Print Management User—Submit print jobs via direct print.

• Scan Management Administrator—Enable and manage scan destination across the organization.
• Scan Management User—Use the scan to destinations feature.

• Translation Assistant Administrator—Manage Translation Assistant settings.
• Translation Assistant User—Use Translation Assistant for the entitled organization.

• Solutions Quota Administrator—Use the Solution Quota web portal to manage solution quota configurations for the organization.

• Redaction Assistant User—Use Redaction Assistant for the entitled organization.

• Announcement Center Author Admin—Manage and author announcements for the Announcement Center.