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Lexmark Cloud Services

Installing the Lexmark Print Management Client

    For Microsoft Windows operating system

  1. From your computer, run the package.

  2. Follow the instructions on the screen.

    Notes:

    • The executable files are saved in the Program Files folder.
    • For custom packages, the configuration file is included in the downloaded compressed file. Make sure that the installer and the configuration file are in the same folder.
    • The configuration and the log files are saved in the %allusersprofile%\LPMC folder after installation.
    • Make sure that you have installed Microsoft .NET Framework 4.6.2 (full version) or later.

After the installation, you can either access Lexmark Cloud Print Management, or Lexmark Hybrid Print Management, or Lexmark Direct printer.

    For macOS operating system software

  1. From your computer, run the package.

  2. Follow the instructions on the screen.

    Notes:

    • The executable files, the configuration file, and the SSL certificates are saved in the /Library/Lexmark/LPMC folder.
    • The log file is saved in /var/tmp as lpmc.log.
    • For the custom package, the configuration file is included in the downloaded compressed file. Make sure that the installer and the configuration file are in the same folder.
    • If you have a Mac with Apple silicon, then install Rosetta 2 to make sure that LPMC for Mac works.

    For Ubuntu operating system

  1. Download the lpmc-upd-install.sh and configuration.xml files.

  2. At the command prompt, type sudo sh lpmc-upd-install.sh.

    Notes:

    • The executable files are saved in the /usr/share/Lexmark/LPMC folder.
    • The configuration file is saved in the /etc/Lexmark/LPMC folder.
    • The SSL certificates are saved in /var/LPMC.
    • The log file is saved in /var/LPMC/lpmc.log.

Note:  It is not recommended to conduct antivirus scans on the LPMC folder. Antivirus scans may result in locking essential files, blocking access to configuration files, and preventing print job file creation.

Applying the driver configuration

The LPMC installer supports the use of LDC files from the Printer Driver Configuration Utility. During installation, the system looks for specific file names for the LDC files.

Notes:

  • To apply a driver configuration when the LPMC is installed, save the LDC file in the same folder as the LPMC installer.
  • For Ubuntu and macOS, the LPMC installer does not support the use of LDC files.
  • For Ubuntu 20.04 or later, to make the LPMC SysTray icon visible, install AppIndicator and enable it in GNOME.

Use the following file names:

  • LPMSaaSPrintQueueConfiguration.ldc for the Cloud Print Management print queue
  • LPMServerlessPrintQueueConfiguration.ldc for the Hybrid Print Management print queue

The LDC configuration must use the following value for the print queue:

<PrinterObject value="Cloud Print Management - PCLXL"></PrinterObject>

You can also use the following generic values for the printer profile and printer model:

<PrinterProfile name="Lexmark Universal v2" version="1.0"> <PrinterModel value="Lexmark Universal v2"></PrinterModel>

Notes:

  • If the legacy version of LPMC is installed on your workstation, then you can upgrade to the latest version of LPMC (version 3.3.x).
  • Unreleased hybrid jobs are not retained. It is highly recommended not to have any pending jobs before the upgrade.
  • Enabling automatic updates is supported only in the latest version of LPMC.

User can select one of the following settings when upgrading to the latest version of LPMC:

  • Keep User Setting—To maintain your current settings, do the following:
    1. Run the LPMC package installer with your existing configuration.xml or directprintconfiguration.xml file.

    2. Place a copy of the configuration.xml or directprintconfiguration.xml file in the directory of the new LPMC package installer.

  • New User Setting—To modify the existing settings, do the following:
    1. Download and edit the configuration.xml or directprintconfiguration.xml file.

    2. Place the edited files in the same directory as the existing LPMC package installer.

  • Default Setting—If no configuration.xml file is attached to the LPMC installer package, then the default configuration settings provided by the downloaded LPMC installer package are applied.
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