Creating a solution

Note:  You must have the Solutions Center Administrator role or Advanced User Role in an organization. You cannot create a solution if you have a User Role.

1. Open a web browser, access the Lexmark Cloud Services dashboard, and then do either of the following:

   • From the Lexmark Cloud Services dashboard, click the Solutions Center card.

   Note:  If the card is not available in the dashboard, then add the card. For more information, see Managing the dashboard.

   • From your current web portal, click on the upper‑right corner of the page, and then click Solutions Center.


2. Click Create.



3. In the Solution name field, type the name of the solution.



4. In the Description (Optional) field, type a short description about the solution.



5. Select Share with my organization, if you want to share this solution with your organization.

   Notes:

   • To create a personal solution that is only available to logged-in users, do not select the Share with my organization option.
   • If you are logged in as a partner administrator, then you can select the Share this solution option to specify which child organizations can use the solution.

   Types of solutions

   • Personal—To be used by a specific user.
   • Organizational—To be used by all the users from the entitled organization.
   • Shared—To be used by the users of the specific child organization with which the solution is shared.


6. From the Steps section, click Add Step.

   Notes:

   • The steps must include at least one Destination.
   • The steps can include one or more Action, and one or more Destination.


7. From the Add Step window, select the Action and Destination.

   For Action items, select one or more of the following:

   • Translate—Translation Assistant is a subscription service offered by Lexmark Cloud Services. This solution allows you to upload a file in a source language and translate it to a target language.
   

   1. Select the language of the document to translate.

      Note:  Translation Assistant detects the source language automatically by default. For more information, see Understanding Translation Assistant.

   

   2. Select a target language.

      Note:  You can select up to five target languages.

   Note:  For more information on the translate action, see Translation Assistant.

   • Redact—The Redaction Assistant is a subscription service offered by Lexmark Cloud Services. This solution uses Microsoft Azure Cognitive Services in the redaction process. For more information on Redaction Assistant, see Redaction Assistant Portal.
   

   1. Select the language of the document to redact.

   

   2. From the Select the information you want to redact from the file menu, configure the following:

      • Select Personally Identifiable Information (PII) to redact personally identifiable information from the available PII.

      Note:  For more on available PIIs, see Available country‑based PII.

      • Select the available PII from the General category or select from the country‑based available PII.
      • To move a selected PII from Available PII to Selected PII, click .
      • To move back a selected PII from Selected PII to Available PII, click .
      • You can also drag and drop or double‑click PII to move from Available PII list to Selected PII list and conversely The selected PIIs are the ones that get redacted.
      • Select Custom text, only if you want to redact specific texts from the file.
      • In the Specify custom text to redact field, type the text to be redacted.
      • From the menu, select Whole word only, Contains, or both.

      Notes:

      • If you select Whole word only, then only words that match the word you have entered in the Specify custom text to redact field get redacted. This redacts only if the whole word matches the word you have entered.
      • If you select Contains, then text that contains the words you have entered in the Specify custom text to redact field get redacted.
   

   3. Click Add Text.

   Note:  For more information on the redact action, see Redaction Assistant Portal.

   • Insert Overlay—To add an overlay at the footer of the page, type the overlay text in the Overlay text field.

   Notes:

   • To add more than one action, click Add Step each time after you select an action.
   • Click to lock the values of the actions or destinations so that other users cannot change it during execution. Make sure that you enter a value for the actions and destinations before you lock it.
   • If an action or a destination is not locked during execution, then the user is prompted to select a value from the available options.
   • Click to unlock a value.

   For Destination items, select one or more of the following:

   • Email—Sends the document to the specified email addresses.
   

   1. In the Send solution to the following email addresses field, type the email addresses.

   

   2. If you want to receive a copy of the email, select Send me a copy.

   • Download—Downloads a copy of the document to your device.
   • Send to Cloud Print Queue—Sends the document to your Cloud Print Management queue.

   Note:  The Send to Cloud Print Queue option is only available to user who has either Print Management Administrator or User role.

   Note:  To add more than one destination, you must click Add Step each time after you select a destination.



8. Click Create Solution.