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Lexmark Cloud Services

Report does not show the correct file name

On uploading files with non‑English names to the print queue, the file names may appear as garbage characters in the PRINTJOBNAME column in the full data export report. The error also depends on the software application used to open the CSV file.

Select Notepad++ to open the CSV file
Select Microsoft Excel to open the CSV file

    To open the file correctly using Microsoft Excel, do the following:

  1. From Microsoft Excel, click Data > From Text/CSV.

  2. Browse to the CSV file.

  3. Click Open.

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