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Direct Print A4 submissions reported as Letter in Analytics

A4-size print jobs are reported as letter-size jobs in Analytics.

Change the Scale Content settings in Microsoft Word

    To report the correct paper size, do the following:

  1. Open Microsoft Word, and then click File > Options > Advanced.

  2. In the Print section, disable the Scale content for A4 or 8.5 x 11” paper sizes option.

    Note:  By default, the Scale content for A4 or 8.5 x 11” paper sizes is enabled.

  3. Click OK.

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