Adding users

Creating users manually by using the Add User form

You can create an account for a user manually in Lexmark Cloud Services by typing the user’s information in the Add User form. Only one account can be created at a time. Use this method if you are adding only a few users.



1. From the Account Management web portal, click Users.



2. Click Create User or Create.

   
   


3. Type the following details:

   • E‑mail—Must be your Lexmark Cloud Services account name.
   • First Name
   • Last Name
   • Display Name—The name that you want to appear in the Lexmark Cloud Services portal when you log in.
   • Department
   • Cost Center
   • Set Password—This is required only when for Lexmark Customer Identity Management Services are used. The administrator can either manually set the user’s password or email a link to the user. Users can use that link to create their own password.
   
   


4. Click Create User.

Importing users from a CSV file

You can create multiple user accounts simultaneously by importing them from a file. The Import feature lets you create, update, and delete multiple users in an organization using a CSV or TXT file. You can also create user groups, assign a user to those user groups, and set user PINs. For more information, see Managing users. Use this method if you are adding a large number of users.

Notes:

• The CREATE command is used to create a new user account.
• The headers of the import file are case‑sensitive.
• Count the commas. All columns must be accounted for on each line of the CSV file.
• The size of the CSV file must not exceed 1MB.

Creating users when using federated identity management

When federated identity management is used, you do not need to create or import users manually to create their accounts. A user account in a federated organization is automatically created when the user logs in to the following for the first time:

• Lexmark Cloud Services portal
• A Lexmark Cloud submission client
• The Lexmark Print application

• If your organization already uses an identity management system, then federating allows Lexmark Cloud Services to authenticate users with your identity management system. User accounts do not have to be manually created or imported into the Account Management portal. User credentials are not stored in Lexmark Cloud Services.
• If user badges are not maintained in your authentication provider, then they can be manually added for each user. Or a list can be imported using the CSV file import function. This action pre-registers user badges.

Note:  If your authentication provider maintains the users’ badges, then they can be obtained directly through a claim from your authentication provider. This also allows badges to be used without having to register them.

• If the department or cost center definitions used in Lexmark Cloud Services do not correspond to definitions in your authentication provider, then you can resolve the mismatch. You can manually add missing definitions for each user, or you can import a list using the CSV file import function.

Note:  If configured in the authentication provider setup, then user badges and department or cost center definitions can be obtained directly through claims from your authentication provider.