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Lexmark Cloud Services

Lexmark Cloud Services

Managing user badges

If users are authenticating at the printer, then set up a badge or PIN for each user. For more information on badge configuration, see Managing printer logins.

Assigning badges

If identity federation is used and badge IDs can be retrieved using claims from your identity management service, you can automatically populate badge IDs from the service.

Note:  A user must log in to the Lexmark Cloud Services portal once before their badge ID is retrieved so that it can be used to authenticate at a printer.

If identity federation is not used or badge IDs are not available from your identity management service, then you can assign badge IDs in two ways. The method to use depends on how much of the process you want your users to participate in.

  • Assigned by an Organization Administrator or User Administrator in the Account Management portal—Can be done manually, one user badge at a time, or by importing from a CSV file, for multiple user badges
  • Assigned by the user—Can be done manually from the user’s My Accounts page, which requires users to provide their badge ID, or manually at the printer

    Badges registered manually by an Organization Administrator or a User Administrator in the Account Management portal

  1. From the Account Management portal, use any one of the following methods to access the Registered Badges page:

    Note:  If you are a channel partner with child organizations, then you must select the organization.

      Using the Users card in the Account Management portal

    1. Click the Users card.

    2. Click the email address of the user.

    3. In the Printer Login section, for the Badges login, click Edit.

    4. Click Register or Register Badge.

    5. In the Register Badge window, enter the badge information.

      Using the Users menu

    1. From the Users menu, click Manage Badge/PIN.

    2. Click Register or Register Badge.

    3. In the Register Badge window, enter the user’s email address and the badge information.

    4. Note:  The user's email address must already exist in the organization.

  2. Click Register Badge.

    Badges imported by an Organization Administrator or a User Administrator in the Account Management portal

  1. From the Account Management portal, use one of the following methods to access the Registered Badges page:

    Note:  If you are a channel partner with child organizations, then you must select the organization.

  2. From the Users menu, click Manage Badge/PIN.

  3. Click Import Badges.

  4. In the Import Badges window, browse to the CSV or TXT file that contains the list of badges.

    Note:  For more information, see Managing users.

  5. Click Import Badges.

    Badge registered by users through their My Account page

    This action can only be performed by users for their own badge.

  1. From the Lexmark Cloud Services portal, in the username menu, click My Account.

  2. On the My Account page, in the Printer Login section, for the Badges login, click Edit.

  3. Click Register or Register Badge.

  4. In the Register Badge window, enter the badge information.

  5. Click Register Badge.

Badge registered by a user at the printer control panel

This action can only be performed by users for their own badge. Badges can be registered by users at the printer control panel using one of the following methods:

  • Manual badge registration using your email address and password
    1. Tap your badge on a card reader that is attached to a printer.

    2. From the control panel, touch Manual Registration.

    3. In the Enter your existing account credentials field, type your email address and password.

    4. Touch Register.

  • Email badge registration request sent from the printer
    1. Tap your badge on a card reader that is attached to a printer.

    2. On the control panel, touch E‑mail Registration.

    3. In the Send the registration link to field, type your email address.

    4. Touch Send > OK.

    5. Open your email account, and then click the badge registration link.

    6. Note:  The following screen appears for 5 seconds before logging you into the My Account page of Lexmark Cloud Services portal .

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