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Configuring printer login

    The Account Management web portal lets you configure the user authentication settings of the printers enrolled in your organization. Changing the settings in the Account Management web portal overrides the authentication settings that are configured on the printers.

  1. From the Account Management web portal, click Organization > Printer Login Configurations.

  2. From the Printer Login Configurations section, do either of the following:

    Configure the standard authentication

    You can set the printers to authenticate users using their permanent or temporary badge, a PIN, or user credentials.

    Click Standard authentication, and then select one or more of the following:

    • Badge—Authenticate users using their permanent or temporary badge.
    • PIN—Authenticate users using a PIN.
    • Secure Login—Authenticate users using their user credentials.

      Configure Badge + PIN as second factor

      You can configure the printers to authenticate users using both their permanent or temporary badge and a PIN.

    1. Click Badge + PIN as second factor.

    2. From the PIN Details section, configure the PIN details.

    3. If necessary, to let users log in to the printers using their user credentials, select Secure Login.

  3. Click Save Changes.

    Configuring the PIN settings

  1. From the Organization PIN Details section, do any of the following:

    • Specify the PIN length
    • Select a PIN generation option
      • Automatically generate and email—An automatically generated PIN is sent to the user’s e‑mail address.
      • If this setting is enabled, then when you import users, the system generates their PIN automatically.
      • Administrator manually set—You can set the PIN manually from the Account Management web portal.
      • For more information, see Managing users.
      • You can also import the PINs using a CSV or text file. For more information, see Managing PINs.
      • User set—Users can set their own PIN manually.
    • Set the PIN expiration

      • Note:  This feature is available only when the PIN generation option is set to Administrator manually set or User set.

      • Never expires—The default setting for the PIN expiration.
      • Expires after—Set the number of hours or days that the PIN can be used.

  2. Click Save Changes.

Obtaining secure login code

  1. Open a web browser, and then type the address of Lexmark Cloud Services server.

    Note:  Depending on the location of the data center, go to either https://us.iss.lexmark.com or https://eu.iss.lexmark.com.

  2. Log in to the Lexmark Cloud Services website.

  3. In the browser address field, replace the web address https://<env>.iss.lexmark.com with https://<env>.iss.lexmark.com/device.

    Note:  Depending on the location of the data center, <env> can be either us or eu. To determine the value of <env>, see the address on the browser address field.

    4. Notes:

    • The secure login code appears on the Generate Login Code page.
    • You can click Refresh to refresh the code. The login code automatically refreshes after every 15 minutes.
    • Use this login code to log into the printer. The login code cannot be reused.
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