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Refreshing printer information using the Local Agent

You can refresh printer information using the Local Agent. The printer must be communicating with the Local Agent through USB, and the Local Agent must be sending the printer information to Lexmark Cloud Services.

  1. From the Fleet Management web portal, select the Printers tab.

  2. From the Filters menu, click Agent Type > Local.

  3. Select a printer.

  4. Click Printer > Refresh printer information.

    5. Notes:

    • Clicking Refresh printer information creates a task. To view the status of the task, click Tasks > Status.
    • To know the details about a failed task, click the task ID, and then click the Failed hyperlink under the Status column.
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