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Lexmark MS825

Lexmark MS825

Cannot open Embedded Web Server


Step 1

Check if the printer is on.

Is the printer on?

Go to step 2.

Turn on the printer.

Step 2

Make sure that the printer IP address is correct.

  • View the printer IP address:
    • From the home screen
    • From the TCP/IP section in the Network/Ports menu
    • By printing a network setup page or menu settings page, and then finding the TCP/IP section

    Note:  An IP address appears as four sets of numbers separated by periods, such as

Is the printer IP address correct?

Go to step 3.

Type the correct printer IP address in the address field.

Step 3

Check if you are using a supported browser:

  • Internet Explorer® version 11 or later
  • Microsoft Edge
  • Safari version 6 or later
  • Google Chrome version 32 or later
  • Mozilla Firefox version 24 or later

Is your browser supported?

Go to step 4.

Install a supported browser.

Step 4

Check if the network connection is working.

Is the network connection working?

Go to step 5.

Contact your administrator.

Step 5

Make sure that the cable connections to the printer and print server are secure. For more information, see the documentation that came with the printer.

Are the cable connections secure?

Go to step 6.

Secure the cable connections.

Step 6

Check if the web proxy servers are disabled.

Are the web proxy servers disabled?

Go to step 7.

Contact your administrator.

Step 7

Access the Embedded Web Server.

Did the Embedded Web Server open?

The problem is solved.

Contact customer support.

Updated February 2018
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