Paper curl

Step 1

1. Check if the paper loaded is supported.

   Note:  If paper is not supported, then load a supported paper.



2. Print the document.

Is the paper curled?

Go to step 2.

The problem is solved.

Step 2

1. Check if the printer is using a genuine and supported Lexmark toner cartridge.

   Note:  If the cartridge is not supported, then install a supported one.



2. Print the document.

Is the paper curled?

Go to step 3.

The problem is solved.

Step 3

1. Adjust the guides in the tray to the correct position for the paper loaded.



2. Print the document.

Is the paper curled?

Go to step 4.

The problem is solved.

Step 4

1. Depending on your operating system, specify the paper size and paper type from the Printing Preferences or Print dialog.

   Notes:

   • Make sure that the settings match the paper loaded.
   • You can also change the setting on the printer control panel. Navigate to Settings > Paper > Tray Configuration > Paper Size/Type.


2. Print the document.

Is the paper curled?

Go to step 5.

The problem is solved.

Step 5

1. Remove paper, flip it over, and then reload paper.



2. Print the document.

Is the paper curled?

Go to step 6.

The problem is solved.

Step 6

1. Load paper from a fresh package.

   Note:  Paper absorbs moisture due to high humidity. Store paper in its original wrapper until you are ready to use it.



2. Print the document.

Is the paper curled?

Contact customer support.

The problem is solved.