Open the scanner cover.
Using a damp, soft, lint‑free cloth, wipe the ADF glass pad (A) and ADF glass (B).
Close the scanner cover.
Do vertical streaks appear on scanned documents?
Go to step 2.
The problem is solved.
Using a damp, soft, lint‑free cloth, wipe the ADF glass (A) and ADF glass pad (B) in door E.
Contact customer support.
Prevent vertical dark streaks with missing images on your prints by checking the toner cartridge.
Clear vertical dark lines when you make a copy, send a fax, or scan an image. Here are the recommended fixes.