Blank or white pages

Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press to navigate through the settings.

Action	Yes	No
Step 1 Remove, and then insert the imaging kit. Warning—Potential Damage: Do not expose the imaging kit to direct light. Extended exposure to light may cause print quality problems. Warning—Potential Damage: Do not touch the photoconductor drum under the imaging kit. Doing so may affect the quality of future print jobs. Print the document. Is the printer printing blank or white pages?	Contact customer support.	The problem is solved.

Action

Yes

Step 1

Remove, and then insert the imaging kit.
Warning—Potential Damage: Do not expose the imaging kit to direct light. Extended exposure to light may cause print quality problems.
Warning—Potential Damage: Do not touch the photoconductor drum under the imaging kit. Doing so may affect the quality of future print jobs.

Print the document.

Is the printer printing blank or white pages?

Contact customer support.

The problem is solved.

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Blank or white pages

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