Pull out the tray.
Check if the paper is loaded correctly.
Insert the tray.
Print the document.
Do paper jams still occur frequently?
Go to step 2.
The problem is solved.
From the Paper menu on the control panel, check if the printer is detecting the correct paper size.
Resend the print job.
Go to step 3.
Load paper from a fresh package.
Contact customer support.
Find out how to prevent paper from getting stuck in the printer.
Remove paper that is stuck in the standard bin to continue printing.