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Lexmark C2240

Lexmark C2240

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Horizontal white lines

Notes:

  • Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press to navigate through the settings.
  • If horizontal white lines keep appearing on your prints, then see the “Repeating defects” topic.
ActionYesNo

Step 1

  1. Depending on your operating system, specify the paper type from the Printing Preferences or Print dialog.

    Notes:

    • Make sure that the setting matches the paper loaded.
    • You can also change the setting on the printer control panel. Navigate to:

    Settings > Paper > Tray Configuration > Paper Size/Type

  2. Print the document.

Do horizontal white lines appear on prints?

Go to step 2.

The problem is solved.

Step 2

  1. Remove, and then insert the imaging kit.

    Warning—Potential Damage:  Do not expose the imaging kit to direct light. Extended exposure to light can cause print quality problems.

    Warning—Potential Damage:  Do not touch the photoconductor drum under the imaging kit. Doing so may affect the quality of future print jobs.

  2. Print the document.

Do horizontal white lines appear on prints?

Contact customer support.

The problem is solved.
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