Collated printing does not work

Step 1

1. From the control panel, navigate to:

   Settings > Print > Layout > Collate

   For non‑touch‑screen printer models, press to navigate through the settings.



2. Select On [1,2,1,2,1,2].



3. Print the document.

Is the document collated correctly?

The problem is solved.

Go to step 2.

Step 2

1. From the document that you are trying to print, open the Print dialog, and then select Collate.



2. Print the document.

Is the document collated correctly?

The problem is solved.

Go to step 3.

Step 3

1. Reduce the number of pages to print.



2. Print the document.

Are the pages collated correctly?

The problem is solved.

Contact customer support.