From the printer control panel
For touch‑screen printer models, do the following:
From the home screen, touch Cancel a job.
Select a job to cancel.
For non‑touch‑screen printer models, press .
From the computer
Depending on the operating system, do either of the following:
Select the job to cancel.
Are you having trouble printing private, secure, and confidential documents that are held in the print queue? Follow these steps to solve this problem.
Checking the tray settings and loading the correct paper size can help solve this printing issue.