Note: These instructions apply only to printers that support analog fax. For more information, see Setting up the printer to fax.
Enable caller ID.
From the home screen, touch Settings > Fax > Fax Setup > Fax Receive Settings > Admin Controls > Enable Caller ID.
Does the caller ID appear?
The problem is solved.
Contact customer support.
Does your printer fail to print or scan? Checking the cables, power cord, and print driver can help you solve this problem.
Does your scanner fail to scan or copy documents? Try checking the power cord connection.