Blank or white pages
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press 
to navigate through the settings.
| Action | Yes | No |
|---|
Step 1  Open the front door, and then firmly push it down. Pull out the print cartridge tray. Remove, and then insert the print cartridges. Insert the print cartridge tray, and then close the door. Print the document.
Is the printer printing blank or white pages? | Contact customer support. | The problem is solved. |