Vertical dark streaks on output when scanning from the ADF

Step 1

1. Open the scanner cover.



2. Using a damp, soft, lint‑free cloth, wipe the ADF glass pad.

   Note:  In some printer models, this location has an ADF glass instead of a pad.



3. Close the scanner cover.



4. Scan the document.

Do vertical streaks appear on scanned documents?

Contact customer support.

The problem is solved.