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Lexmark MS331

Lexmark MS331

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Paper jam in the rear door

  1. Open the front door.

    Warning—Potential Damage:  To prevent damage from electrostatic discharge, touch any exposed metal frame of the printer before accessing or touching interior areas of the printer.

  2. Remove the imaging unit.

    Warning—Potential Damage:  Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems.

    Warning—Potential Damage:  Do not touch the photoconductor drum. Doing so may affect the quality of future print jobs.

  3. Open the rear door.

    CAUTION—HOT SURFACE:  The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it.

  4. Remove the jammed paper.

    Note:  Make sure that all paper fragments are removed.

  5. Close the rear door.

  6. Insert the imaging unit.

  7. Close the front door.
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