Open the front door.
Warning—Potential Damage: To prevent damage from electrostatic discharge, touch any exposed metal frame of the printer before accessing or touching interior areas of the printer.
Remove the imaging unit.
Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems.
Warning—Potential Damage: Do not touch the photoconductor drum. Doing so may affect the quality of future print jobs.
Open the rear door.
Remove the jammed paper.
Note: Make sure that all paper fragments are removed.
Close the rear door.
Insert the imaging unit.
Close the front door.