Make sure that the document or photo is loaded facedown on the upper left corner of the scanner glass.
Copy the document or photo.
Is the document or photo copied correctly?
The problem is solved.
Go to step 2.
Match the paper size setting and the paper loaded in the tray.
Contact customer support.
Enable the collate setting to keep every page of your prints in order.
Using the correct paper size and adjusting the copy settings enable the printer to create the best copy of your original document.