Turn off the printer, wait for about 10 seconds, and then
turn on the printer.
Send or retrieve the fax.
Is there missing information on the fax cover page?
The problem is solved.
Contact customer support.
Is the fax cover page missing its logo or recipient information? Try turning off the printer and then turning it on.
Follow these basic troubleshooting steps if you cannot send the fax cover page from your computer.