Printer error codes

8.01

Close all doors.

Close all doors, and then insert the waste toner bottle.

9.00

Printer had to restart. Last job may be incomplete.

Touch Continue to clear the message and continue printing.

11.11, 11.21, 11.31, 11.41, 11.51

Load <source/> with <type/> <size/>.

11.12, 11.22, 11.32, 11.42, 11.52

Load <source/> with <type/> <size/> <orientation/>.

11.91

Load multipurpose feeder with <type/> <size/>.

11.92

Load multipurpose feeder with <type/> <size/> <orientation/>.

12.11, 12.21, 12.31, 12.41, 12.51

Change <source/> to <type/> <size/>.

12.12, 12.22, 12.32, 12.42, 12.52

Change <source/> to <type/> <size/> <orientation/>.

12.91

Change multipurpose feeder to <type/> <size/>.

12.92

Change multipurpose feeder to <type/> <size/> <orientation/>.

29.08

Reminder: Remove packaging.

1. Open door A, and then remove the packing material inside the printer.



2. Pull out each of the three red clips starting with the upper left, lower left, and ending on the right side.



3. Close door A.



4. Open door B.



5. Pull out the red loop on the right side.



6. Close door B.

31.30

Transfer module problem. Restart printer.

1. Turn off the printer, and then unplug the power cord from the electrical outlet.



2. Connect the power cord to the electrical outlet, and then turn on the printer.

   
   CAUTION—POTENTIAL INJURY:  To avoid the risk of fire or electrical shock, connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible.

31.35

Reinstall missing or unresponsive waste toner bottle.

1. Open door B.



2. Remove the waste toner bottle.

   Note:  To avoid spilling the toner, place the bottle in an upright position.



3. Insert the waste toner bottle.



4. Close door B.

31.40, 31.41, 31.42, 31.43

Reinstall missing or unresponsive [color] cartridge.

1. Open door B.



2. Remove the cartridge.



3. Insert the cartridge.



4. Close door B.

31.60

Reinstall missing or unresponsive black imaging unit.

1. Open door B.



2. Remove the waste toner bottle.

   Note:  To avoid spilling the toner, place the bottle in an upright position.



3. Remove the toner cartridges.



4. Disconnect the imaging kit cable.



5. Remove the imaging kit.

   Note:  To avoid scratching the imaging kit or damaging the photoconductor drum, place the imaging kit in an uplifted position.



6. Remove the black imaging unit.



7. Insert the black imaging unit.

   Insert the imaging kit.



8. Connect the imaging kit cable.



9. Insert the toner cartridges.



10. Insert the waste toner bottle.



11. Close door B.

31.64

Reinstall missing, unplugged, or unresponsive color imaging kit.

1. Open door B.



2. Remove the waste toner bottle.

   Note:  To avoid spilling the toner, place the bottle in an upright position.



3. Remove the cartridges.



4. Disconnect the imaging kit cable.



5. Remove the imaging kit.



6. Insert the imaging kit.



7. Connect the imaging kit cable.



8. Insert the cartridges.



9. Insert the waste toner bottle.



10. Close door B.

31.80

Reinstall missing or unresponsive fuser.

1. Open door A, and then open door A1.

   
   CAUTION—HOT SURFACE:  The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it.



2. Remove the fuser.



3. Insert the fuser.



4. Close door A1, and then close door A.

32.40, 32.41, 32.42, 32.43

Replace unsupported [color] cartridge.

See Replacing a toner cartridge.

32.60

Replace unsupported black imaging unit.

See Replacing the black imaging unit.

32.64

Replace unsupported color imaging kit.

See Replacing the color imaging kit.

33.40, 33.41, 33.42, 33.43

Non-Lexmark [color] cartridge, see User's Guide.

33.60

Non-Lexmark black imaging unit, see User's Guide.

33.64

Non-Lexmark color imaging kit, see User's Guide.

37.1

Insufficient memory to collate job.

• Touch Continue to print the part of the job that is stored and to begin collating the rest of the print job.
• Cancel the current print job.

37.3

Insufficient memory, some held jobs were deleted.

Touch Continue to clear the message and continue printing.

39.1

Complex page, some data may not have printed.

• Touch Continue to clear the message and continue printing.
• Cancel the current print job.
• Install more printer memory.
• Reduce the complexity and size of the print job before sending it to print again.
• Reduce the number of pages in the print job.
• Reduce the number and size of any downloaded fonts.
• Delete any unnecessary fonts or macros from the print job.
• Reduce the number of graphics in the print job.

42.xy

Replace [color] cartridge, printer region mismatch.

See Replace cartridge, printer region mismatch.

43.40, 43.41, 43.42, 43.43

Replace defective [color] cartridge.

See Replacing a toner cartridge.

43.40, 43.41, 43.42, 43.43

[Color] cartridge problem.

1. Open door B.



2. Remove the cartridge.



3. Insert the cartridge.



4. Close door B.

If the problem persists, then replace the cartridge.

55.1

Error reading USB drive. Remove USB.

Remove the flash drive to continue.

55.2

Error reading USB hub. Remove hub.

Remove the USB hub to continue.

58

Too many trays attached.

1. Turn off the printer, and then unplug the power cord from the electrical outlet.



2. Remove one or more trays.



3. Connect the power cord to the electrical outlet, and then turn on the printer.


CAUTION—SHOCK HAZARD:  To avoid the risk of fire or electrical shock, connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible.

59

Incompatible tray [x].

1. Turn off the printer, and then unplug the power cord from the electrical outlet.



2. Remove the indicated tray.



3. Connect the power cord to the electrical outlet, and then turn on the printer.


CAUTION—SHOCK HAZARD:  To avoid the risk of fire or electrical shock, connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible.

61

Defective disk.

Replace the defective storage drive.

62

Disk full.

• Touch Continue to clear the message.
• Delete fonts, macros, and other data stored in the printer hard disk.
• Install a printer hard disk.

63

Format the disk.

Formatting now wipes all information from the storage drive.

To format the storage drive later, do the following:



1. From the home screen, touch Settings > Device > Maintenance > Out of Service Erase.



2. Touch Sanitize all information on hard disk, and then touch ERASE.

80.01, 80.09

Maintenance kit nearly low.

80.11, 80.19

Maintenance kit low.

80.21, 80.29

Maintenance kit very low.

80.31

Replace maintenance kit, recommended life exceeded.

See Ordering a fuser maintenance kit.

82.00, 82.02, 82.09

Waste toner bottle nearly full.

82.12, 82.13, 82.19, 82.20, 82.22, 82.23, 82.29

Waste toner bottle almost full.

82.30, 82.30, 82.33, 82.39, 82.40, 82.42, 82.49

Replace waste toner bottle.

See Replacing the waste toner bottle.

84.01, 84.09

Black imaging unit or color imaging kit nearly low.

84.11, 84.13, 84.19

Black imaging unit or color imaging kit low.

84.21, 84.23, 84.29

Black imaging unit or color imaging kit very low.

84.31, 84.33, 84.41, 84.43, 84.48

Replace black imaging unit or color imaging kit.

• See Replacing the black imaging unit.
• See Replacing the color imaging kit.

88.00, 88.08, 88.09

[Color] cartridge nearly low.

88.10, 88.18, 88.19

[Color] cartridge low.

88.20, 88.28, 88.29

[Color] cartridge very low.

88.30, 88.37, 88.38, 88.40, 88.47, 88.48

Replace the [color] cartridge.

See Replacing a toner cartridge.

200.23, 200.33, 200.43, 200.53, 232.23, 232.33, 232.43, 232.53, 240.23, 240.33, 240.43, 240.53, 242.33, 242.35, 242.43, 242.45, 242.53, 242.55, 243.43, 243.45, 243.53, 243.55, 244.53, 244.54, 244.55, 245.56, 662.23, 663.33, 664.43, 665.53

Paper jam, [jam header]. [xxx.yy]

See Paper jam in trays.

200.03, 240.05, 240.06, 240.82, 240.83, 240.84, 647.82, 647.83, 647.84, 647.85, 648.82, 648.83, 648.84, 648.85, 649.82, 649.83, 649.84, 649.85, 650.82, 650.83, 650.84, 650.85, 660.81, 660.82, 660.83, 660.84, 660.85, 660.86

Paper jam, [jam header]. [xxx.yy]

See Paper jam in the multipurpose feeder.

230.03, 230.13, 230.23, 230.33, 230.43, 230.53

Paper jam, [jam header]. [xxx.yy]

See Paper jam in the standard bin.