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Optra VZ Family

Optra VZ Family

Cannot deploy a skill

Try one or more of the following:

Make sure that the cable connections are secure
Check if the network connection is working
Make sure that the device is online and responding to network requests

On the DEVICES tab, select the check box beside the device name, and then click PING. Then select the device name, and in the CONFIGURE DEVICE page, click VIEW LOGS.

Make sure to add at least one device and one skill to the workflow
Make sure that the workflow is synced

On the WORKFLOWS tab, click SYNC.

Make sure that the device storage is not full

On the DEVICES tab, view the disk usage level of the device under the Disk column.

Make sure that all required skill configuration information is provided, and that the skill is enabled
View the device logs for relevant debug information

On the DEVICES tab, select the device name, and in the CONFIGURE DEVICE page, click View Logs.

Go to www.optra.com for support contact information
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