Step 1  Remove the photoconductor unit of the missing color. Warning—Potential Damage: Do not expose the photoconductor unit to direct light. Extended exposure to light may cause print quality problems. Warning—Potential Damage: Do not touch the photoconductor drum. Doing so may affect the quality of future print jobs. Insert the photoconductor unit. Remove the toner cartridge of the missing color. Insert the toner cartridge of the missing color. Print the document.
Are some colors missing on print? | Contact customer support. | The problem is solved. |