Poor fax print quality

Step 1

Make sure that there are no print quality defects.



1. From the home screen, touch Settings > Troubleshooting > Print Quality Test Pages.



2. Correct any print quality defects. For more information, see Print quality is poor.

Is the fax print quality satisfactory?

The problem is solved.

Go to step 2.

Step 2

If you are using an analog fax, then decrease the incoming fax transmission speed.



1. From the home screen, touch Settings > Fax > Fax Setup >  Fax Receive Settings > Admin Controls.



2. In the Max Speed menu, select a lower transmission speed.

Is the fax print quality satisfactory?

The problem is solved.

Contact customer support.