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Smart Card Authentication

Smart Card Authentication

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Knowledge base
Smart Card Reader Driver and Firmware Requirements
Main Escalation Checklist Index
How to Unblock a Gemalto Smart Card PIN
How to Test Whether LPM Badge Authentication Service Is Active
How to Extract Domain Issuing Certificate from Internet Explorer
'Busy, Please Wait..." Message After Pressing 'Release Station' for Pharos BluePrint 4.2
"An Application error has occurred" Message After Badge-In or Entry of Username/Password Authentication for Pharos BluePrint 4.2
'Release Station' Icon Is Missing from the Device for Pharos BluePrint 4.2
Secured Jobs Are Unexpectedly Printed with Pharos BluePrint 4.2
SCAC: Error Message, 'User cannot find KDC for requested realm'
Unable to Scan to HomeDirectory when HomeDirectory Attribute Is an IP Address
`User ID Not Authorized? Message Displays After PKI/SCAC Login
No Jobs Are Available in Secure Held Print Jobs
Unable to Launch Device Quotas Authenticated with SCAC After Upgrading Lexmark CX510 to EC6 Firmware
Lexmark Smart Card Authenticator: Scan to Homedirectory is Not Working
Using Caps-lock to Enter Non-Alphanumeric Characters or Password Results in a Login Failure with the Lexmark MX711 or Similar MFPs
Authentication Errors Due to Improper CA Certificate Installed on Multiple Product Generations
Unable to Use Alternate Login Method when Control Panel Login Is Set To SmartCard
How to Enable Audible Beeps on Popular Omnikey Card Readers
`Unable to Connect to the Users Database. Please contact system Administrator? Message Is Displayed After Authenticating
Decrypt Integrity Check Failed Message with Smart Card Authentication Client (SCAC)
Lexmark Smart Card Authentication: Badge Reader Does Not Work When Proximity Sensor Awakens Printer or MFP
Smart Card users unable to authenticate after Windows Update
Unable to Scan to HomeDirectory when Using SNF on a SCAC-Enabled MFP
Information Required to Escalate 976.xx Errors
Information Required to Escalate Device Deployment Utility (DDU) Issues
Information Required to Escalate Fax Issues
Information Required to Escalate Hardware Issues
Information Required to Escalate Enterprise Solutions Issues
Information Required to Escalate DLE Issues
Information Required to Escalate AS/400 Issues
Information Required to Escalate Citrix and Terminal Services Print and Driver Issues
Information Required to Escalate Unix and Linux Print and Driver Issues
Information Required to Escalate Novell Print and Driver Issues
Information Required to Escalate Macintosh Print and Driver Issues
Information Required to Escalate Scan to E-mail Issues
Information Required to Escalate Copy Issues
Information Required to Escalate Scan to FTP Issues
Checking the latest Lexmark printer firmware
Other troubleshooting
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